About Julie L. Mohr

Experience in ITSM, KM, Culture and Organizational Change

Who Am I?

Julie is a dynamic, engaging change agent who brings integrity and passion to everything. Through her books, articles, speaking, consulting, and teaching — her purpose is to change the world through thought provoking dialog and interaction. Julie has a B.S. degree in computer science from The Ohio State University, a MaED from the University of Phoenix, and is currently pursuing her PhD in Management and Organizational Leadership in Information Systems & Technology from the University of Phoenix. She also is an ITIL Expert, Certified Help Desk Director, and Certified Governance IT Professional.

 

Julie speaks at conferences worldwide on topics of leadership, business, knowledge management, service management, governance, organization development, process engineering, service level management, and continual improvement.

Awards

IT Industry Legends Award - Cherwell

Top 25 Thought Leaders in Technical Support and Service Management - HDI

Outstanding Attitude Award - Martial Arts

Consultant of the Year - ARC

PTA 500 Hours Club Award - Bethel Manor Elementary

Core Values Integrity and Passion

Proven Results

Results-oriented transformational leader with a strong background in IT service management, strategic planning, and business-IT alignment

Customer-Focused

Passionate organizational change agent and mediator providing insight and leadership to transform organizations into strategy-driven and customer-focused environments

Cultural Change

Proven track record defining and executing strategic programs transforming organizations through positive cultural change and new technology initiatives

Thought Leader

Developed an IT Governance Framework utilized by thousands of organizations worldwide to identify weaknesses, develop improvement plans and implement IT Governance

Experienced Professional

Empowered organizations through Knowledge Management, ITSM, IT Governance, process re-engineering, service level management, and continual improvement

International Speaker

Strong communicator, author, speaker, and active contributor to future developments in IT service management industry

Contact:

  • Julie L. Mohr
  • Address: PO Box 1061, Davis, CA 95618
  • Telephone: +1 530-750-0240
  • E-mail: juls@julielmohr.com
© 2017 Julie L. Mohr