The relationship between the business and IT is maturing now. IT needs to have much more opportunity to help with decisions within the business. I think it is important for IT and the business to be successful that we are making decisions collectively. The business does not want to go down a path for a strategy and later find that we can’t accomplish that strategy. We don’t want to find out that the systems can’t do what we need, or we don’t have the right people or resources to engage in the business strategy.
Inviting IT to the table to make those decisions earlier on is pivotal. When the business is making decisions on where to go in the market and deciding on the opportunities in the market, IT needs to be there helping to make those decisions.
Note: Special thanks to Cherwell software for inviting me to participate in the interview at HDI 2015.
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About the Author:
Julie is a dynamic, engaging change agent who brings integrity and passion to everything. Through her books, articles, speaking, consulting, and teaching — her purpose is to change the world through thought provoking dialog and interaction. Julie has a B.S. degree in computer science from The Ohio State University, a MaED from the University of Phoenix, and is currently pursuing her PhD in Management and Organizational Leadership in Information Systems & Technology from the University of Phoenix. She also is an ITIL Expert, Certified Help Desk Director, and Certified Governance IT Professional.
Julie speaks at conferences worldwide on topics of leadership, business, knowledge management, customer experience management, service management, governance, organization development, process engineering, service level management, and continual improvement.
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