ABOUT JULIE L. MOHR

Driving Innovation in ITSM Leadership, Knowledge-Centered Culture and Organizational Change

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Who Am I?

Julie is a dynamic, engaging change agent who brings authenticity, integrity, and passion to practitioners worldwide. Through her books, articles, speaking, consulting, and teaching — her purpose is to spark change in the world with thought-provoking dialog and interaction. Julie has a B.S. degree in computer science from The Ohio State University, a MaED from the University of Phoenix, and is currently pursuing her Ph.D. in Management and Organizational Leadership in Information Systems & Technology from the University of Phoenix.

 

Julie captivates audiences at conferences worldwide on topics of authentic leadership, business strategy, knowledge management, organizational culture, and innovation.

Awards

Hall of Fame - HDI

IT Industry Legend Award - Cherwell

Consultant of the Year - ARC

Outstanding Attitude Award - Martial Arts

Certifications

ITIL Expert/Service Manager

Certified Help Desk Director

Certified Help Desk Director

CORE VALUES

Integrity and Passion

EXPERIENCED PROFESSIONAL

Empowered organizations through Knowledge Management, ITSM, IT Governance, process re-engineering, service level management, and continual improvement

PROVEN RESULTS

Results-oriented transformational leader with a strong background in IT service management, strategic planning, and business-IT alignment

CUSTOMER-FOCUSED

Passionate organizational change agent and mediator providing insight and leadership to transform organizations into strategy-driven and customer-focused environments

THOUGHT LEADER

Developed an IT Governance Framework utilized by thousands of organizations worldwide to identify weaknesses, develop improvement plans and implement IT Governance

INTERNATIONAL SPEAKER

Strong communicator, author, speaker, and active contributor to future developments in IT service management industry

CULTURAL CHANGE

Proven track record defining and executing strategic programs to transform organizations through positive cultural change & new technology

Contact:

  • Julie L. Mohr
  • Address: PO Box 1061, Davis, CA 95618
  • Telephone: +1 530-750-0240
  • E-mail: juls@julielmohr.com