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Screencast: Continual Professional Development – In or Out?
I had the unique opportunity to do a screencast or podcast on Continual Professional Development. It was a pleasure to be a guest working with such great talent. Eddie Vidal and Doug Tedder, FSM are two of the best, and I enjoyed working with them. Interview questions included: I want to have a career in IT, […]
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Career Pathing Made Simple
In any support organization, it is important to develop a defined career path. The career path sets expectations with staff on what opportunities are available for growth within the organization. Most employees will want to develop their skills and grow their potential over time. If growth opportunities are not available, the career-motivated employees will seek […]
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Are You a Lifecycle or Capability Expert? WEBINAR
Topic Overview Lifecycle or Capability Path In this webinar, we discuss the different paths to ITIL expert, looking at both the Lifecycle and Capability paths, the target audience for each path, typical roles and responsibilities, and the reasons why you might want to choose the capability or lifecycle path. We will also look at the […]
