Corporate Workshop and Strategy Session, Turlock, CA

Corporate Workshop and Strategy Session, Turlock, CA

Corporate Workshop Engagement in Turlock, CA Invited out to Turlock, CA to teach two corporate workshops: Incident Management Primer and Change Management Primer. What I enjoyed most about these courses is that they had real practical approaches presented to the client. After the conclusion of the workshops, we then completed a strategy/design workshop to evaluate […]

read more »
Incident Categorization: A Method to the Madness

Incident Categorization: A Method to the Madness

Incident categorization is a challenge for organizations. Whether it is due to culture, politics, complexity, or an inability to agree – every organization at some point finds that the categorization of incidents is difficult. Why does it cause so much of a challenge? Every organization is different. The products and services are different. The service […]

read more »
Categorization: A Method to the Madness WEBINAR

Categorization: A Method to the Madness WEBINAR

Incident Categorization Webinar Incident categorization is a challenge for many organizations. Whether it is due to culture, politics, complexity, or an inability to agree, every organization, at some point, runs up against incident categorization. Why does it cause so much difficulty? Every organization is different. Their products and services are different. Their service levels are […]

read more »