Career Pathing Made Simple

Career Pathing Made Simple

Career Pathing In any support organization, it is important to develop a defined career path. The career path sets expectations with staff on what opportunities are available for growth within the organization. Most employees will want to develop their skills and grow their potential over time. If growth opportunities are not available, the career-motivated employees […]

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Why Do Values Matter in Business?

Why Do Values Matter in Business?

In an organization, values are as crucial to success as they are for an individual. In my career, I have worked with companies that compromised their values, and I have witnessed the impact of this decision on both customers and internal staff. If an organization is willing to “cheat” the system for its gain, the line between ethical and unethical behavior becomes […]

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NAIC Technology Exchange, Kansas City, MO

NAIC Technology Exchange, Kansas City, MO

Keynote Presentation at the NAIC Technology Exchange 2011 I was invited out to the great state of Missouri to speak at the NAIC Technology Exchange conference. I delivered two topics: The Future of the Internal Service Provider and Everything I Ever Learned About Management, I Learned from the Movies. It was great to be home […]

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